Professional Managed Services


Provides a full suite of IT outsourcing tools and managed IT services to help you manage your entire computing infrastructure.

Network Services


Monitoring, available scheduled maintenance and remote/onsite support for your routers, firewalls, switches and wireless access points.

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Server and Application Support


Monitoring the performance of server hardware, OS and server apps, available scheduled maintenance and available remote/onsite support.

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PC Troubleshooting


Monitoring, available scheduled maintenance, template configuration services, and remote/onsite support for desktops and laptops.

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Additional Services

  • Printer Services


    Monitoring of networked printers, available monitoring of print queues, consumables and meter reads, available support and maintenance.

  • Disaster Recovery & Backup Services


    Monitoring of UPS status, backup and restore files with customer’s backup solutions, available disaster recovery and hot spare services.

  • Security Services


    Monitor and maintain customer’s security solution, ensure recovery of infected devices, available proxy, security policy, and audit services.

  • Email Services


    Manage customer’s spam filtering product, available mailbox, calendar, contacts and mail group management, archiving and high availability services.

  • Internet Services


    Monitoring of the ongoing performance of Internet traffic, including connectivity metrics and generate reports on connectivity, bandwidth usage.

  • Mobile Services


    Troubleshoot break-fix issues during normal business hours on some smartphones, tablets and PDAs. Available patch management and upgrade services.

  • Other Products & Offerings


    Available installation, configuration and deployment of workstations, servers and hardware components, available high-end data recovery services.

  • IT Consulting Services


    Network health and planning meetings, available IT asset lifecycle management, change management and compliance planning services.

  • General Support Services


    IT Help Desk services by phone or email, available after-hours support, customer portal access, and vendor relationship management services.

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