The Platinum Program includes everything in the Gold Program and is for companies who wish to fully outsource all of their IT concerns, eliminating the hassles and headaches of constantly dealing with IT issues. We will fully manage your network assets, applications and services, all for the convenience of one monthly fee.
The Gold Program includes everything in the Silver Program and is for companies with internal IT departments who want help managing their network. The Gold Program allows you to gain assistance with resolving break-fix issues, managing your server applications, and maintaining your network infrastructure with regular maintenance and updates.
The Silver Program is for companies who would like greater insight into their network. We provide 24/7/365 day monitoring for networked devices and network services as well as regular consultations on the health and well-being of your network, billable remote and onsite support options and the option of pre-purchasing billable time in convenient blocks.
Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.
Total IT support and management for a fixed monthly price – it's that simple. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.
15 / 30 isn’t just a set of numbers, it’s a philosophy.
With our exclusive 15 / 30 Plan, we guarantee that your system down emergency issue will be responded to by a live person within 15 minutes or less, and all your other issues will be responded to within 30 minutes or less.